Our Emtek Hardware Promise To You!

Orders ship to the customer within 4-5 business days.

Cape Cod Brass & Security  Hardware, Inc. is a family owned business located on Cape Cod. We are located in the village of  South Yarmouth and you can visit our showroom on Route 28 when you’re on the Cape.

Call us to see if we will match any written or advertised Quote on Emtek Hardware from any Emtek recommended dealer.

Feel free to call Emtek (800-356-2741) to check Our Superb credentials. 

Questions You Should Know The Answers To Before Ordering Emtek Products From an Online Retailer:

• Are they a RECOMMENDED EMTEK DEALER?

• Do they have a TOLL FREE NUMBER?

• Do They ACCEPT RETURNS and WHAT ARE THEIR RESTOCKING FEES?

• Do THEY HAVE MINIMUM ORDER requirements, which forces you to shop elsewhere for accessory items. It’s called customer service.

• Do they back end charge for CREDIT CARD FEES?

• Hardware is expensive and difficult to order (backsets, center to centers, handing)

These are concepts foreign to most homeowners. Mistakes can be costly and is no laughing matter when an item is ordered incorrectly and your supplier tells you to call the factory instead of dealing with the problems themselves. It’s called customer service. (Call Emtek about our Customer Service Reputation)

OUR DOOR HARDWARE EXPERIENCE

We have gained our experience in Door Hardware the old fashion way; from the ground up. On the wholesale side of the industry members of our family have managed the inventory ordering for complete lines of door hardware for over 15 years. From this experience, we have developed intimate and technical knowledge of the Emtek line and The company itself. We are very familiar with the Emtek customer service people and the corporate officers, as they are with us. Between Karen, Chris, Robert and Alan we offer you nearly a half-century of hardware experience. THESE YEARS OF EXPERIENCE HAVE TAUGHT US THE VALUE OF OUR OLD AND NEW CUSTOMERS ALIKE. We are very happy to have developed a direct relationship with Emtek that allows us to cut out the middleman and bring true value to our customers.

EMTEK PRODUCTS AUTHORIZED: Our staff has degrees from UMASS Boston, Boston State College, as well as training/certificates from Suffolk University, Clark University, Bentley College and Massasoit Community College. But the most important to you is our Emtek Factory Authorized Contract which guarantees our product depth and Showroom Status!

Brought to you by Cape Cod Brass & Security Hardware Inc.